Klarna Exchange Policy

For Orders Paid via Klarna

In compliance with Klarna’s policy, we accept returns for all items, including final sale items, for all orders paid via Klarna provided they meet the following conditions:

• The return request is made within 14 days of receiving your order.

• Items must be unused, unworn, and in their original packaging with all tags attached when applicable.

• Refunds will be issued to the original payment method.

• Refunds are processed within 5–10 business days after we receive and inspect your return. You’ll be notified once your refund has been issued.

• Return shipping is the responsibility of the customer. Please retain your tracking number as proof of return.
  
  
• If you need to return an order paid with Klarna please contact us either by phone or email to obtain a RMA number.
  Phone: 1-866-536-7790
  E-mail: info@eyeglassdirect.com

For orders paid via all other method, please visit here