Eyeglassdirect Klarna FAQ
Klarna FAQ – Flexible Payment Options
What is Klarna?
Klarna is a payment service that allows you to shop now and pay later. At checkout, Klarna gives you flexible options to split your purchase or delay payment—interest-free.
How does Klarna work on Eyeglassdirect.com?
Simply add your eyewear to your cart, go to checkout, and select Klarna as your payment method. You’ll be prompted to choose your preferred Klarna payment plan and complete your purchase in seconds.
What payment options does Klarna offer?
Depending on your eligibility and order total, Klarna may offer:
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Pay in 4: Split your purchase into 4 interest-free payments.
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Pay Later: Get your order now and pay in full within 30 days.
Is there a fee or interest for using Klarna?
No—Klarna is completely interest-free when payments are made on time. No hidden fees or surprises.
Will using Klarna affect my credit score?
No, Klarna does not perform a hard credit check when using Pay in 4 or Pay Later. Some financing options may require a soft credit check, which does not affect your credit score.
When will I receive my order if I use Klarna?
Your order will be processed and shipped just like any other purchase, even if you choose to pay later.
Can I return items purchased with Klarna?
Our 30 days unconditional exchange policy applies. Additionally for purchases made with Klarna, if you return your items within 14 days in unused, original condition, Klarna will update your balance or issue a refund. Please note: return shipping is the customer’s responsibility.
I have more questions about Klarna—who should I contact?
For Klarna payment or billing questions, visit Klarna’s Customer Service or use the Klarna app for 24/7 support.